Starting January 25th, unlimited (sometimes called 'ongoing') requests will not be available. Any active unlimited requests will be deactivated and not receive content.

Watch the following video to learn how to identify and update your unlimited requests so you can continue receiving content for them:

How to Update Your Requests

  • Go to the requests page to review your active requests.

  • Edit and update each unlimited request to specify the number of pieces of content you wish to purchase for each one.

  • Remember, you can keep as Active only the requests you have enough credits for. Please deactivate any requests that you don’t have enough credits for and to save them for later.

Need help preparing for this update? You can reach out to [email protected] or use the chat messager on the right-hand side of your screen to chat with our team.

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